Contact Us

If water is still spreading, pick up the phone. A call reaches a local restoration company far sooner than a message sitting in an inbox, and the crew can start asking the questions that get a truck rolling.

Have this ready when you call

You do not need everything on this list, but each item helps the crew plan before they arrive:

• Your ZIP code, so the call reaches a company that covers your area, from Fountain up to Monument and out to Falcon.
• The source, if you know it: a supply line, water heater, roof, window well, sewer drain or water coming in from outside.
• Whether water is still running or the flow has stopped.
• Shutoff status. Tell them if you closed the main valve or a fixture valve, or if you could not find it.
• What got wet: carpet, hardwood, drywall, a finished basement, ceilings.
• Insurance information, such as your carrier and whether you have already opened a claim. A claim number is useful but not required to get started.

If you suspect sewage, say so right away, because that changes the protective gear and process. Our page on sewage cleanup explains why.

Prefer to write?

Send a note with the form below for questions about the service, feedback on a company you worked with, or a non-emergency job you want to plan ahead. Include your name, phone number, ZIP code and a short description. We use that information only to reply to you. Messages are read during regular business hours, so please do not use the form for an active leak.

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