About Colorado Springs Water Damage Experts

Colorado Springs Water Damage Experts is a referral service, not a restoration contractor. We do not own trucks, run dehumidifiers or tear out drywall. What we do is answer the phone and connect you with an independent restoration company that serves your part of El Paso County or Teller County and can take the job.

That distinction matters, so it is spelled out plainly on our disclaimer page as well.

Why a referral line exists

When a pipe lets go, most people grab their phone and start calling whoever shows up first in a search. Some of those numbers go to call centers in other states. Some go to companies that are booked for days. A few go to outfits that are not licensed to work here at all. A single number that reaches a local crew already set up for emergency work saves you that round of guessing.

What happens when you call

1. You describe the situation: where the water came from, how much of the house is wet, whether it is still running and your ZIP code.
2. Your call is routed to a restoration company that covers your area. In many cases you are talking with that company within a minute or two.
3. The company asks its own questions and, if it can help, sets a time to come out. Ask them for an arrival estimate and anything they want you to do before they get there.
4. The crew that comes out inspects, takes moisture readings and photos, and explains the scope of work in writing before they start.

From that point on, your relationship is with the restoration company. They provide the estimate, the contract, the warranty and the bill. You are never obligated to hire them, and you can ask for a second opinion.

How partner companies are chosen

We only route calls to companies that meet a short list of standards. These are the checks that matter most for water work in this region:

• Local licensing. Companies working inside the Pikes Peak Regional Building Department's jurisdiction should hold a PPRBD contractor license for the work they perform, and you can look up any license yourself on the PPRBD website. Woodland Park and the rest of Teller County have their own building departments.
• Insurance. General liability and workers' compensation coverage, so an injury or accident on your property is not your problem.
• Emergency capacity. Enough staff and drying equipment to answer nights, weekends and the rush after a hailstorm or deep freeze.
• Trained technicians. Crews trained to IICRC standards for water damage restoration, including water category, moisture mapping and drying goals.
• Insurance documentation. Daily moisture logs, photos and itemized scopes that an adjuster can follow, which keeps your claim moving.

If a company stops meeting these standards or homeowners report problems, it stops receiving calls.

What it costs you

Nothing. The call and the connection are free to homeowners, landlords and property managers. Restoration work is priced by the company that inspects the damage, and they give you that figure before any work begins. Learn more about what an adjuster looks for and the full list of water damage services our local pros handle.

Questions or feedback

If you had a good or bad experience with a company you reached through this line, we want to hear it. Use the contact page to send a note.